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Privacy policy

THE OWNER is committed to protecting the privacy of users who access this website and/or any of its services. Using the website and/or any of the services offered by THE OWNER implies acceptance of this Privacy Policy and that personal data will be processed as described herein. Please note that although our website may include links to other websites or social networks, this Privacy Policy does not apply to third-party websites. THE OWNER does not control their content and assumes no responsibility for their privacy policies.

Basic information on data processing (Regulation (EU) 2016/679 and LO 3/2018)

  • Data controller: THE OWNER. Our details appear in the legal notice of this website.
  • Purpose: Provide and manage our products and/or services.
  • Legal basis: Consent of the data subject. Performance of a service contract.
  • Recipients: Data will not be disclosed to third parties unless required by law or to fulfill the processing purpose.
  • Data subject rights: Access, rectification, restriction of processing, erasure, portability and objection by sending a request to our address.
  • Retention period: While the business relationship is maintained or for the years required to comply with legal obligations.
  • Complaint: Data subjects may submit a complaint to the AEPD.
  • Additional information: See the detailed information below in “Privacy questions”.

Privacy questions

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR), and Organic Law 3/2018 on the Protection of Personal Data and guarantee of digital rights, we provide the following information on the processing of your personal data:

Who is responsible for processing your data?

THE OWNER. Our details appear in the legal notice of this website.

What do we use your personal data for?

We process the information provided to deliver and invoice our services and products. If you give us your consent, we may also send you information about our activities, services and products. If you take part in promotions or contests, we may publish your name and image on our communication channels, including social networks, to promote our activities, services and products.

How long will we keep your data?

Personal data will be kept while you are a user of our services or wish to receive information, and if you participate in a promotion while it is active, and then for the periods required by legal obligations.

What is the legal basis for processing your data?

The legal basis is the consent you provide.

For information sent by minors under 14, we understand it was provided with the consent of their legal representatives. If not, the legal representative must inform us as soon as they become aware.

Who will your data be shared with?

Data will not be shared with third parties unless required by law or necessary to fulfill the purpose of processing.

What rights do you have?

Anyone has the right to obtain confirmation as to whether we are processing their personal data. Data subjects have the right to access their data, request rectification of inaccurate data or request erasure when, among other reasons, the data are no longer necessary for the purposes for which they were collected.

In certain circumstances, data subjects may request restriction of processing. In that case we will only keep the data for exercising or defending claims. Data subjects may also object to processing in certain circumstances for reasons related to their particular situation. They also have the right to data portability and to lodge a complaint with the competent supervisory authority.

How can you exercise your rights?

Send us a written request with a copy of an identifying document to our physical or email address, which appear in the legal notice.

How did we obtain your data?

The personal data we process come from the data subject. The data subject guarantees that the personal data provided are accurate and is responsible for communicating any changes. Fields marked with an asterisk are mandatory in order to provide the requested service.

What data do we process?

Categories of data we may process:

  • Identification data
  • Postal or email addresses
  • Other data requested in our forms

Data are limited, as we only process what is necessary to deliver our services and manage our activity.

Do we use cookies?

We use cookies during navigation with the user’s informed consent. You can configure your browser to be notified of cookie usage and to prevent it. For more information, please see our cookie policy.

What security measures do we apply?

We apply the security measures established in Article 32 of the GDPR and have adopted measures to ensure an adequate level of security for the processing of personal data, including mechanisms to guarantee the confidentiality, integrity, availability and resilience of processing systems and services.

Some of these measures are:

  • Informing staff about data processing policies.
  • Regular backups.
  • Access control to data.
  • Regular verification, evaluation and assessment processes.